- If there are problems with the product or If you give our service, please contact us.There is a satisfactory solution for every problem. - Please note that eBay already sees 4 out of 5 stars (detailed evaluation) as negative! This endangers the retailer's sales status! >>> What we often notice is that customers are not so pleased with the shipping period via German Post Bücher- & Warensendendation, If you would like a quick delivery, we would be happy to offer you DHL shipping for an additional charge, provided that it is not automatically available in payment processing. >>> A short message is enough. If eBay should display the payment process in the case of several purchased items, show too high shipping costs in payment processing and wait until we have completed the payment proces.